Terms and Conditions for Print35.com
Effective Date: [Insert Date]
Welcome to Print35.com, operated by Print35, a business registered in the Republic of Ireland. By accessing or using our website and services, you agree to be bound by these Terms and Conditions. Please read them carefully before using our services. If you do not agree, you may not use our services.
1. General Information
These terms apply to all purchases made through our website, phone, and bricks-and-mortar store. Print35.com operates under Irish and EU consumer law and adheres to all regulations regarding customer rights and data protection.
2. Products and Services
Print35 offers various products, including:
- Photo prints, wall art, and personalised gifts.
- Photo books, cards, calendars, and T-shirts.
- Cameras, traditional 35mm film, and processing services.
3. Ordering and Payment
All orders are processed upon payment, and payment options are provided at checkout. Orders are subject to acceptance, and Print35 reserves the right to cancel or decline any order at our discretion. If we cancel an order after payment, a full refund will be issued.
4. Delivery and Collection
Orders can be delivered to the specified address or collected in-store. Estimated delivery times are provided at checkout, but actual delivery may vary. We are not liable for delays beyond our control, such as courier service delays. Please inspect your products upon receipt to ensure accuracy and quality.
5. Returns, Refunds, and Exchanges
General Returns
We are confident you will be satisfied with the quality of the products we supply. However, you have the right to return any eligible product (in its original packaging) purchased online or over the phone within 14 days of receipt for any reason.
- Conditions: The item must be returned as received for restocking. For change-of-mind returns, customers bear the cost of return shipping.
- Exceptions: Due to the custom nature of our photo and personalised products, returns for change of mind are not accepted. However, if a product is defective or not of merchantable quality, contact our store immediately.
Faulty Products
If there is an issue with a product, such as a quality defect, we may ask you to return it to us for assessment. In cases of defect:
- We cover the cost of return shipping for items bought online or by phone.
- If the product is found to be defective, we may replace it or offer an alternative product.
Instax Equipment and Other Devices
For faulty equipment, such as cameras, purchased online or over the phone:
- We cover the return shipping cost.
- We will liaise with the supplier to assess and decide on repair or replacement.
Refunds
Refunds are processed to the original payment method within 14 days of approval. All our returns, repairs, and refunds are in line with the relevant consumer protection laws in Ireland and the EU.
6. Limitations on Liability
Print35 shall not be liable for indirect or consequential damages arising from the use of our services, including delays, data loss, or digital file loss. Print35 will, to the extent permitted by law, limit our liability to the replacement cost of the product or service.
7. Data Privacy and Use
By using our services, you consent to the collection, processing, and use of your data in accordance with our Privacy Policy, which complies with GDPR and Irish data protection laws. We only collect the information necessary to complete orders and do not share your information with third parties without consent.
8. Intellectual Property
All content on Print35.com, including logos, images, and text, is the property of Print35. You may not use our content for commercial purposes without permission.
9. Modifications to Terms and Services
Print35 reserves the right to update or modify these Terms and Conditions at any time. Changes will be posted on this page, and continued use of our services after such changes constitutes acceptance of the updated terms.
10. Contact Information
For any questions about these Terms and Conditions, please contact us at info@print35.ie
For further information our privacy policy can be viewed online at https:/print35.com/Privacy-policy/